Generic selectors
Exact matches only
Search in title
Search in content

FAQ

Whether you are a beginner or an experienced player of online casinos, many thoughts can arise. In this FAQ, we have collected the most common questions about games and casino online. If you have more question marks that need to be straightened out, please feel free to contact us via our form here on the site. Then we add your question to this guide. If you are completely green when it comes to gaming sites and casino games, it is not wrong to read through this FAQ to get some tips on what you should think about when you start playing.

How to start playing casino online?

It is very easy to start playing casino online as there are various gaming sites to choose from. You can easily find an actor who seems sensible and press open account. Then fill in your personal details to register. Sometimes you get a small reward in the form of a free bonus or free spins when you have done this, but usually, you get a welcome pack on your first deposit instead. There are usually many deposit methods to choose from. Think about which one is right for you and deposit a sum to play for. Then botanize among slots, video poker, table games, and other games to choose one of them to test your luck on. Open it, select bet, and press start.

How to choose an online casino?

It is often a matter of taste in which casino you choose to play. A tip is to choose one represented in our lists as these gaming companies are tested to be safe and reliable. Otherwise, we recommend that you be careful to check if the casino has a license, prioritizes security, has a good range of games, and offers fair play and a nice bonus.

Do I have to pay income tax on gambling winnings

No, you do not have to – unless the casino has a license within the EU. In that case, the profits are tax-free. The Malta Gaming Authority licenses many casinos in Malta, and in those cases, you do not need to tax the winnings. For licenses outside the EU, you should check the rules for profit taxation.

What is the legal gambling age when playing online?

You need to be 18 years old to play online. You often need to verify yourself before a withdrawal can occur at an online casino, which means that the gaming company can check if you are younger than 18 years. At Swedish land-based Casino Cosmopol, the twenty-year limit applies, and if you are going to play at physical casinos abroad, other age limits may apply.

Can I play casino online for free?

Yes, you can. Many casinos allow you to try out the games for free play money in a demo version. However, you can not win any real money when you play for fun in this way. Sometimes, however, you can get free bonus money from the gaming companies through so-called no deposit bonuses – these, of course, need to be turned over for you to be able to withdraw the winnings. Sometimes it is possible to take part in free spins at the casino sites when you register without making money. Winnings via these free spins come with or without wagering requirements.

What is a casino bonus?

Online casinos usually offer welcome bonuses, deposit bonuses, or no deposit bonuses to attract players or encourage gambling. This means that a percentage matches your deposit up to a certain amount. For example, it can be 100% up to $500, except for no deposit bonuses, which means you get play money without a deposit requirement. Almost all bonuses come with a wagering requirement so that the casino does not make a loss.

What are free spins?

Free spins mean that you get free spins on selected slot machines, with which you can win a penny. A wagering requirement usually covers the winnings from these free spins, but some are free of turnover if you look a little. Note that these may have some other requirement attached to them. For example, you must make a deposit.

What is turnover requirements in casino?

It means that you need to play through the bonus or winnings from free spins several times. Not infrequently, the turnover requirement is around 35x. For example, if you receive a bonus of $100, the money needs to be played through 35 times before it can be withdrawn. This means a turnover requirement of 35 x $100 = $3500. Here it is important that you know whether the wagering requirement applies to your own deposit. Let’s say that you deposit $100 yourself so that you get $100 in bonus. Then you have to count 35 x ($100 + $100), which means that you have to turn over $7000 before you can make a withdrawal. As you can see, there is a significant difference!

How to make a deposit?

There are many deposit methods to choose from and what is offered is up to the casino. You see common transaction methods at the majority of all Swedish casino sites are VISA, Mastercard, Trustly, Zimpler, Skrill, Neteller and Paysafecard. Often, the money ends up in the account free of charge immediately, but fees can be added in some cases.

How do withdrawals work?

It is important to check which payment methods you can make withdrawals with, as these may differ from the deposit methods. In fact, it is not uncommon for you to have to use the same method you used to deposit unless it is available for withdrawal. Also, check how long it takes for the casino to process your withdrawal and if there is a limit to how much you can withdraw, how often you are allowed to make transactions and if fees are added. This can vary greatly between different casinos.

Are my money and transactions secure?

The vast majority of gaming sites use the latest encryption technology and large payment institutions to secure your information. If you choose a serious casino, the money should be safe in your account. Rogue companies could theoretically suddenly go bankrupt and have no guarantees for the players’ funds.

What is fair play?

As a player, you want to know that all games go smoothly. Therefore, a Random Number Generator (RNG) is usually used for slot machines, ie a random number generator that generates random outcomes. These must be controlled by a third party, such as iTech Labs. If you see the eCOGRA stamp on a gaming site, the casino meets standardized requirements set by the eCommerce Online Gaming Regulation and Assurance organization, which acts to protect players, fair play, and responsibility.

Can I play on mobile and tablet?

Nowadays, you can play at basically any online casino, no matter what operating system, smartphone or computer you use. A couple of years ago, it was not as common for all online casinos to be compatible with all types of devices, but now this is almost standard for the gaming company to compete. Technology has developed so much that most games today are manufactured on mobile devices as many players prefer to play when they are on the go. Just keep in mind that some older games are not developed for mobile and tablet. It is not always certain that you will find all your favorites in the mobile casino.

Is it possible to win at an online casino?

Of course, you can win! There is evidence of a multitude of players who have won jackpots in the millions. The most common is, of course, smaller amounts of profit than that. The more you bet, the higher the winnings can be but also the losses. Keep in mind that the house always has an advantage, and in theory, you will always lose. The higher the payout percentage, RTP, that a casino has, the more the players’ total funds go back to the customers. A tip is to choose casino games with a high RTP that, for example, many table games hold, and video poker and some rare slot machines.

How do I feel if I am on the verge of a gambling addiction?

Most casinos have tools for you to test if you are in the risk zone. Then you can set limits on your gambling at the casino by setting limits on how much time and money you want to spend. You can also use self-shutdown if you do not master the game despite the limits. Many organizations help players at risk, should you need it. Remember never to exceed your budget when playing and to play responsibly.